Kenmore Washer dE Error Code
Door or lid not closed on Kenmore washers.
KenmoreAll Kenmore washer codes
The washer reads the door (front-loader) or lid (top-loader) as open, so it won't start or continue. A garment caught in the door, something stopping the lid from closing flat, or a worn door lock/switch are the usual reasons.
Compatible models
Both front-load and top-load Kenmore washers in the 796 model range.
Also shown as
On 796 top-loaders, dL means the lid lock itself failed. Whirlpool-built VMW top-loaders use F5 E1 to F5 E4 for lid faults, and 110 high-efficiency front-loaders show F/dL or F/dU when the door won't lock or unlock.
Difficulty
Most people can clear this one at home with simple checks.
Not sure you are reading the code right? See how to read Kenmore washer codes.
How to fix Kenmore dE
Check for obstructions
Open the door or lid and look for a sleeve, sock or detergent buildup at the latch. Clear it and close firmly until it clicks.
Restart
Unplug the washer for a minute, plug it back in and start the cycle again.
Look for damage
Unplug the washer and check the door hook or lid tab for cracks or bends. A broken part won't trip the switch.
When to call a technician
If the door closes properly and dE stays, the door lock/switch assembly or its wiring needs checking. Leave that to a technician, and never defeat the switch to make the washer run.
Parts linked to dE
These are the parts most often behind this code. Tap one to see what it does and the signs it is failing.
Order parts by your full model number so they fit.
Step-by-step guides for this problem
- Washer Won't Spin? 8 Causes and How to Fix Them at Home
A washer that won't spin is usually reacting to an unbalanced load, a low or no-spin setting, too many suds or water it can't drain.
- Washer Won't Start? 8 Things to Check Before Calling for Service
A washer that won't start usually has one of three simple problems: the control lock is on, the door or lid isn't fully latched, or the Start button wasn't held long enough (Whirlpool says up to 3 seconds on many models).
Frequently asked questions
Which Kenmore models show the dE code?
Both front-load and top-load Kenmore washers in the 796 model range.
Can I fix Kenmore dE myself?
Usually, yes. Most dE problems clear with simple checks you can do at home. Start with the first step above: check for obstructions.
Other Kenmore washer codes
- F21Front-loader didn't drain in time
- F20Front-loader isn't filling
- F02Slow drain, or a control panel fault on Oasis
- F01Main control board fault
- F9E1Top-loader is draining too slowly
- F8E1Top-loader filling slowly or not at all
- F5E2Lid won't lock
- F7E1Basket speed sensor problem
- F0E5Top-loader load is off balance
- IEWater supply problem
- OEFront-loader drains slowly
- UELoad is unbalanced (796 models)
- LEDrive motor locked or overloaded
- E21417 front-loader drains slowly
- E11417 front-loader is taking too long to fill
- SudToo many suds
- FEToo much water in the tub
Last reviewed 2026-10-21. Codes and steps can vary by model; check your owner's manual.