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Kenmore Washer E21 Error Code
417 front-loader drains slowly on Kenmore washers.
KenmoreAll Kenmore washer codes
Water left the tub too slowly. A clogged house drain or drain hose is the first suspect, then debris lodged in the pump, and finally a worn pump.
Compatible models
Kenmore front-load washers with a model number starting 417 (built by Frigidaire, according to PartSelect's prefix chart).
Also shown as
EF1 on the same family is listed as a clogged drain pump with the same first checks. On 417 models without a digital display, the status lights blink the code: the five status lights flash the first digit and the Start light flashes the second.
Difficulty
Start with the safe checks below; a worn part may need replacing.
Not sure you are reading the code right? See how to read Kenmore washer codes.
How to fix Kenmore E21
Check the hose and drain
Straighten the drain hose and test the standpipe with a bucket of water. Clear any household clog first.
Clear the pump
Unplug the washer. Follow your use and care guide to reach the drain pump area, catch the water in a pan and clear lint, coins or small items.
Test with Drain/Spin
Restore power and run Drain/Spin with the drum empty.
When to call a technician
If the drain path and pump are clear and draining is still slow, the drain pump should be replaced, which a technician can handle.
Parts linked to E21
These are the parts most often behind this code. Tap one to see what it does and the signs it is failing.
Order parts by your full model number so they fit.
Step-by-step guides for this problem
- How to Clean a Washer Drain Pump Filter (Front-Load Guide)
The drain pump filter sits behind a small door or panel at the bottom front of most front-load washers.
- Washer Won't Drain? 7 Causes and How to Fix Each One
Most washers that won't drain have a kinked drain hose, a pump filter packed with lint and small objects, or too many suds from the wrong detergent.
Frequently asked questions
Which Kenmore models show the E21 code?
Kenmore front-load washers with a model number starting 417 (built by Frigidaire, according to PartSelect's prefix chart).
Can I fix Kenmore E21 myself?
Often. The first steps above are safe checks a homeowner can do. If they don't clear E21, the cause is likely a worn part that needs replacing.
Other Kenmore washer codes
- F21Front-loader didn't drain in time
- F20Front-loader isn't filling
- F02Slow drain, or a control panel fault on Oasis
- F01Main control board fault
- F9E1Top-loader is draining too slowly
- F8E1Top-loader filling slowly or not at all
- F5E2Lid won't lock
- F7E1Basket speed sensor problem
- F0E5Top-loader load is off balance
- IEWater supply problem
- OEFront-loader drains slowly
- UELoad is unbalanced (796 models)
- dEDoor or lid not closed
- LEDrive motor locked or overloaded
- E11417 front-loader is taking too long to fill
- SudToo many suds
- FEToo much water in the tub
Last reviewed 2026-10-21. Codes and steps can vary by model; check your owner's manual.