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Kenmore Dishwasher C1 / C2 / C3 Error Code

Drain problem (363 electronic models) on Kenmore dishwashers.

KenmoreAll Kenmore dishwasher codes

C1 / C2 / C3
Moderate DIY

Kenmore 363 electronic-control dishwashers time the drain. C1 means draining ran over 2 minutes, C2 over 7 minutes, and C3 means it didn't drain at all. A clogged sink drain or drain hose, or a damaged or clogged drain pump, is the cause.

Compatible models

Kenmore electronic-control dishwashers with model numbers beginning 363, per Sears PartsDirect.

Also shown as

Only the 363 electronic models use C codes. The same family uses C4 for an overfill and C5 for underfilling.

Difficulty

Start with the safe checks below; a worn part may need replacing.

Not sure you are reading the code right? See how to read Kenmore dishwasher codes.

Safety first: unplug the dishwasher (or switch off its breaker) before touching filters, hoses or panels. If you smell burning or gas, or see water near the outlet, stop and call a professional.

How to fix Kenmore C1 / C2 / C3

  1. Make sure the sink drains

    Run water in the kitchen sink. If it backs up, clear the sink drain or disposal first.

  2. Check the drain hose

    Turn off the power and follow the drain hose under the sink. Straighten kinks and disconnect it to flush out any clog. Replace a hose that's split or crushed.

  3. Look for debris at the pump

    With the power still off, remove the filter and check the sump for anything blocking the pump inlet.

When to call a technician

If the hose and sink are clear and the codes continue, the drain pump is probably damaged and should be replaced by a technician.

Parts linked to C1 / C2 / C3

These are the parts most often behind this code. Tap one to see what it does and the signs it is failing.

Order parts by your full model number so they fit.

Frequently asked questions

Which Kenmore models show the C1 / C2 / C3 code?

Kenmore electronic-control dishwashers with model numbers beginning 363, per Sears PartsDirect.

Can I fix Kenmore C1 / C2 / C3 myself?

Often. The first steps above are safe checks a homeowner can do. If they don't clear C1 / C2 / C3, the cause is likely a worn part that needs replacing.

Other Kenmore dishwasher codes

Last reviewed 2026-10-21. Codes and steps can vary by model; check your owner's manual.

Sources we checked