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Hotpoint (UK) Washer F12 Error Code
Electronic control fault. Here is what it means and how to clear it, easiest fix first.
There is a fault in the electronic controls, and the machine may not turn on or respond at all.
Applies to UK/European Hotpoint machines only, not GE-made Hotpoint washers sold in the US. Indesit's UK service site lists the same code with the same meaning.
How to fix Hotpoint (UK) F12
Check the power supply
If the floor near the outlet is wet, switch off the circuit breaker and do not touch the plug. Otherwise, check that the plug is pushed fully into a working wall outlet (try another appliance in it). Then unplug the machine for a couple of minutes and try again.
Note the details for the technician
Write down the code, the program you were running and the model and serial numbers from the label inside the door. This helps the technician bring the right parts.
When to call a technician
If the machine is getting power and still will not work, book a technician.
Parts that commonly cause F12
- Main control board (PCB)
- Display/user interface board
Order parts by your exact model number so they fit.
Other Hotpoint (UK) washer codes
- F05Not draining: blocked pump filter or waste hose
- F06Door lock fault
- F01Electronic circuit board fault
- F18Internal data error
- F02Motor circuit fault
- F03Temperature sensor fault: not heating
- F07Heating circuit or board fault
- F08Heater fault
- F09Software fault
- F11Drain pump circuit fault
- F13Dryer temperature sensor fault (washer dryers)
- F15Heater control fault
- F16Drum position fault (top loaders)
Frequently asked questions
What does F12 mean on a Hotpoint (UK) washer?
There is a fault in the electronic controls, and the machine may not turn on or respond at all.
Can I fix Hotpoint (UK) F12 myself?
Only the basic checks. You can safely try the steps above, but F12 usually points to a part or fault that needs a technician.
What if F12 keeps coming back?
A code that returns after a reset and the checks above usually means a part is wearing out. Note when F12 appears (which cycle, how often) and have your model number ready; it helps a technician bring the right part on the first visit.
Last reviewed 2026-10-19. Codes and steps can vary by model; check your owner's manual.