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Hotpoint (UK) Washer F16 Error Code
Drum position fault (top loaders). Here is what it means and how to clear it, easiest fix first.
On top-loading models only, the sensor that tracks where the drum stops has a fault, so the drum may come to rest out of position or fail to lock in place. That can stop you from opening the drum to load or unload.
Applies to UK/European Hotpoint machines only, not GE-made Hotpoint washers sold in the US. Indesit's UK service site lists the same code with the same meaning. Top-loading machines only.
How to fix Hotpoint (UK) F16
Try one reset
Switch the machine off and unplug it. If there is water near the outlet or cord, switch off the circuit breaker instead of touching the plug. Wait a couple of minutes, plug it back in and try a short program. Do not force the drum by hand while it is locked.
Note the details for the technician
Write down the code, the program you were running and the model and serial numbers from the rating label (your handbook shows where it is). This helps the technician bring the right parts.
When to call a technician
If the drum still stops in the wrong position, book a technician.
Parts that commonly cause F16
- Drum position sensor
- Drum lock mechanism
Order parts by your exact model number so they fit.
Other Hotpoint (UK) washer codes
- F05Not draining: blocked pump filter or waste hose
- F06Door lock fault
- F01Electronic circuit board fault
- F18Internal data error
- F02Motor circuit fault
- F03Temperature sensor fault: not heating
- F07Heating circuit or board fault
- F08Heater fault
- F09Software fault
- F11Drain pump circuit fault
- F12Electronic control fault
- F13Dryer temperature sensor fault (washer dryers)
- F15Heater control fault
Frequently asked questions
What does F16 mean on a Hotpoint (UK) washer?
On top-loading models only, the sensor that tracks where the drum stops has a fault, so the drum may come to rest out of position or fail to lock in place. That can stop you from opening the drum to load or unload.
Can I fix Hotpoint (UK) F16 myself?
Only the basic checks. You can safely try the steps above, but F16 usually points to a part or fault that needs a technician.
What if F16 keeps coming back?
A code that returns after a reset and the checks above usually means a part is wearing out. Note when F16 appears (which cycle, how often) and have your model number ready; it helps a technician bring the right part on the first visit.
Last reviewed 2026-10-19. Codes and steps can vary by model; check your owner's manual.