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Carrier Air Conditioner 73 / 74 Error Code

Contactor stuck closed or not closing on Carrier air conditioners.

CarrierAll Carrier air conditioner codes

73 / 74
May need a pro

Code 73 means the board senses voltage at the compressor when nothing is calling for it, which usually points to a contactor welded shut. Code 74 is the reverse: the compressor should be starting but no voltage reaches it, so the contactor may be stuck open. A wiring error can cause either one.

Compatible models

Status light codes on Infinity two-stage outdoor units: the 24ANB7 air conditioner and 25HNB6/25HNB9 heat pumps.

Also shown as

With a stuck-closed contactor the outdoor unit may keep running after the thermostat is satisfied.

Difficulty

Try the basic checks, but the usual fix is a technician's job.

Not sure you are reading the code right? See how to read Carrier air conditioner codes.

Safety first: unplug the air conditioner (or switch off its breaker) before touching filters, hoses or panels. If you smell burning or gas, or see water near the outlet, stop and call a professional.

How to fix Carrier 73 / 74

  1. Shut off a unit that won't stop

    If the outdoor unit runs with the thermostat off, switch off the disconnect next to it. Running nonstop can freeze the indoor coil in summer.

  2. Book the repair

    The contactor sits in the 230-volt control box, so there's nothing safe to check beyond the breaker and disconnect.

When to call a technician

Contactor replacement and wiring checks are technician jobs. Keep the outdoor power off until then if the unit won't stop on its own.

Parts linked to 73 / 74

These are the parts most often behind this code. Tap one to see what it does and the signs it is failing.

Order parts by your full model number so they fit.

Frequently asked questions

Which Carrier models show the 73 / 74 code?

Status light codes on Infinity two-stage outdoor units: the 24ANB7 air conditioner and 25HNB6/25HNB9 heat pumps.

Can I fix Carrier 73 / 74 myself?

Only the basic checks. You can safely try the steps above, but 73 / 74 usually points to a part or fault that needs a technician.

Other Carrier air conditioner codes

Last reviewed 2026-10-22. Codes and steps can vary by model; check your owner's manual.