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Samsung Dishwasher 9E / 1C Error Code

Low water level. Here is what it means and how to clear it, easiest fix first.

9E / 1C
Easy DIY fix

There isn't enough water in the tub for the wash. The dishwasher may stop early after only a short fill. A clogged filter, the wrong detergent, or a weak water supply can cause it.

US and Canadian models show 9E. UK and Australian models show 1C for low water. On UK models, 9C1, 9E1, and UC mean a voltage problem, not low water (see that entry).

Safety first: unplug the dishwasher (or switch off its breaker) before touching filters, hoses or panels. If you smell burning or gas, or see water near the outlet, stop and call a professional.

How to fix Samsung 9E / 1C

  1. Clean the filter

    Switch off the breaker or unplug the dishwasher first. Remove the bottom rack, take out the filter at the bottom of the tub (your manual shows how), and rinse it under running water with a soft brush. Refit it so it locks in place.

  2. Use dishwasher detergent and load evenly

    Use only detergent made for dishwashers, and spread the load so nothing blocks spray arms or the filter.

  3. Run an empty Normal cycle

    Take the dishes out, add dishwasher detergent to the dispenser, and run a Normal cycle with the tub empty. Watch whether the code comes back during the cycle.

When to call a technician

If the code persists, turn off the breaker and request service.

Parts that commonly cause 9E / 1C

Order parts by your exact model number so they fit.

Other Samsung dishwasher codes

Frequently asked questions

What does 9E / 1C mean on a Samsung dishwasher?

There isn't enough water in the tub for the wash. The dishwasher may stop early after only a short fill. A clogged filter, the wrong detergent, or a weak water supply can cause it.

Can I fix Samsung 9E / 1C myself?

Usually, yes. Most 9E / 1C problems clear with simple checks you can do at home. Start with the first step above: clean the filter.

What if 9E / 1C keeps coming back?

A code that returns after a reset and the checks above usually means a part is wearing out. Note when 9E / 1C appears (which cycle, how often) and have your model number ready; it helps a technician bring the right part on the first visit.

Last reviewed 2026-10-19. Codes and steps can vary by model; check your owner's manual.