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GE Dishwasher Cup Open Error Code

Detergent cup not closed. What it means, which models show it, and how to clear it, easiest fix first.

GEAll GE dishwasher codes

Cup Open
Easy DIY fix

The dishwasher sees that the detergent cup is open at the start of a cycle.

Compatible models

GE doesn't publish a model list for this code; it appears on GE dishwashers with a digital display. Check your owner's manual.

Also shown as

GE notes that not every code appears on every model; check your owner's manual.

Difficulty

Most people can clear this one at home with simple checks.

Safety first: unplug the dishwasher (or switch off its breaker) before touching filters, hoses or panels. If you smell burning or gas, or see water near the outlet, stop and call a professional.

How to fix GE Cup Open

  1. Close the cup

    Add detergent and press the lid down (or slide or turn it, depending on the cup type) until it latches.

  2. Override if needed

    If you meant to run without detergent, press Start again to continue without reopening the door.

When to call a technician

If the message stays with the cup latched, schedule service.

Parts linked to Cup Open

These are the parts most often behind this code. Tap one to see what it does and the signs it is failing.

Order parts by your full model number so they fit.

Frequently asked questions

What does Cup Open mean on a GE dishwasher?

The dishwasher sees that the detergent cup is open at the start of a cycle.

Which GE models show the Cup Open code?

GE doesn't publish a model list for this code; it appears on GE dishwashers with a digital display. Check your owner's manual.

Can I fix GE Cup Open myself?

Usually, yes. Most Cup Open problems clear with simple checks you can do at home. Start with the first step above: close the cup.

What if Cup Open keeps coming back?

A code that returns after a reset and the checks above usually means a part is wearing out. Note when Cup Open appears (which cycle, how often) and have your model number ready; it helps a technician bring the right part on the first visit.

Other GE dishwasher codes

Last reviewed 2026-10-19. Codes and steps can vary by model; check your owner's manual.

Sources we checked