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Kenmore Refrigerator Er IS / Er It Error Code
Ice maker sensor or ice maker fault on Kenmore refrigerators.
KenmoreAll Kenmore refrigerator codes
Both codes come from the ice maker. Er IS means the sensor inside it has shorted or its wiring is at fault. Er It is a general system error inside the ice maker, and Sears PartsDirect's first move for it is the ice maker's own self-test.
Compatible models
795-prefix Kenmore and Kenmore Elite bottom-freezer refrigerators carry both codes, per Sears PartsDirect.
Also shown as
On 111 Trio models, an ice maker sensor fault reads i5 Lo or i5 Hi in diagnostic mode.
Difficulty
Start with the safe checks below; a worn part may need replacing.
Not sure you are reading the code right? See how to read Kenmore refrigerator codes.
How to fix Kenmore Er IS / Er It
Switch the ice maker off and on
Turn the ice maker off with its control (on the display or on the ice maker, depending on the model), wait a minute and turn it back on.
Run the self-test for Er It
Your owner's manual shows how to start the ice maker test on your model. Let it finish a full harvest with the water supply on and the bin in place.
Clear the bin
Empty the ice bin, break up any clumps and check nothing is jamming the ejector or stopping the bin from seating fully.
When to call a technician
An Er IS that keeps coming back usually means a whole new ice maker, since Sears PartsDirect says the sensor generally isn't sold separately. Have a technician rule out the harness first.
Parts linked to Er IS / Er It
These are the parts most often behind this code. Tap one to see what it does and the signs it is failing.
Order parts by your full model number so they fit.
Frequently asked questions
Which Kenmore models show the Er IS / Er It code?
795-prefix Kenmore and Kenmore Elite bottom-freezer refrigerators carry both codes, per Sears PartsDirect.
Can I fix Kenmore Er IS / Er It myself?
Often. The first steps above are safe checks a homeowner can do. If they don't clear Er IS / Er It, the cause is likely a worn part that needs replacing.
Other Kenmore refrigerator codes
- Er FFFreezer evaporator fan fault
- Er IFIce compartment fan has failed
- Er CFCondenser fan motor problem
- Er COBoards aren't communicating
- Er FS / Er rSFreezer or refrigerator temperature sensor fault
- F dH / r dHDefrost didn't warm the coil enough
- F dS / r dSDefrost sensor fault
- Er gFWater flow meter error
- dAir damper is stuck
- CCompartment temperature sensor failure
- CFControl board and user interface lost contact
- OP / SHSensor circuit reads open or shorted
- SY EFFreezer fan circuit has failed
- SY CE / SY CFControl board and door interface out of contact
- C1Sealed refrigerant system failure
- F3 / r3Defrost heater failure
- dr / dFDoor open over an hour or bad door switch
- ESDispenser failure, often a stuck button
- d2Forced defrost is running
Last reviewed 2026-10-21. Codes and steps can vary by model; check your owner's manual.